Company Details

GE Capital Bank

  • GE Capital Bank logo
  • GE Capital Bank Summary

    GE Capital Bank received their 100th complaint on .

    Information about GE Capital Bank was first submitted to Scambook on Nov 14, 2013. Since then the page has accumulated 114 consumer complaints. On average users reported $478.61 of damages. Scambook's investigation team reached out to this company a total of 26 times, Scambook Investigators last contacted them on Jun 14, 2013.

  • Company Information

  • Address:
    • P.O.BOX 960061
    • Orlando FL 32896-0061
  • Website:
  • Phone:(866) 419-4096
  • Additional Employees:
    • Nicole Johnson Principal
    • Tom Wilson Principal
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    114
  • Unresolved Reported Damage $54,561.76
 
 

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Recent Activity

  • Scambook
  • Posted on 1/30/2014
  • Company received their 100th complaint.

  • Jennifer
  • Posted on 10/11/2013
  • On 10/11/2013 Scambook mailed GE Capital Bank a letter, via Certified Mail, to

    P.O.BOX 960061
    Orlando FL 32896-0061
    informing them of complaint(s). We are currently waiting for a reply.

  • Scambook
  • Posted on 10/3/2013
  • Company contact information was updated.

  • Ryan
  • Posted by Scambook Investigator Ryan on 9/23/2013
  • 9/23/13 at 10:38 AM PST Scambook reached out again to GE Capital Bank but they still insist that they will address the complaints, but not via Scambook's Business Resolve process. They have been advised that the complaints will remain posted unless the proper procedure is followed. Scambook will continue to reach out and will update as the investigation continues.

  • Ryan
  • Posted by Scambook Investigator Ryan on 9/17/2013
  • 9/17/13 at 3:36 PM PST Scambook visited the website for GR Capital Bank again at http://www.gogecapital.com and navigated to https://www.gogecapital.com/en/consumer-credit-financing/fraud-protection.html where it has been noted and posted to "...NOT provide your Walmart MoneyCard or MoneyPak information to callers..." GE Capital Bank has been advised of the complaints against them many times and Nicole Johnson has addressd this via their website. Again, they will address any complaint, but will not do so via the outlined Business Resolve Process. Scambook will continue to reach out and will update as the investigation continues and more information becomes avialable.

  • Ryan
  • Posted by Scambook Investigator Ryan on 9/10/2013
  • 9/10/13 at 9:39 AM PST Scambook visited the website for GR Capital Bank again at http://www.gogecapital.com and navigated to https://www.gogecapital.com/en/consumer-credit-financing/fraud-protection.html where it has been noted and posted to "...NOT provide your Walmart MoneyCard or MoneyPak information to callers..." GE Capital Bank has been advised of the complaints against them many times and Nicole Johnson has addressd this via their website. Again, they will address any complaint, but will not do so via the outlined Business Resolve Process. Scambook will continue to reach out and will update as the investigation continues.

  • Jennifer
  • Posted on 9/5/2013
  • On 09/05/2013 Scambook mailed GE Capital Bank a letter, via Certified Mail, to

    P.O.BOX 960061
    Orlando FL 32896-0061
    informing them of complaint(s). We are currently waiting for a reply.

  • Ryan
  • Posted by Scambook Investigator Ryan on 9/4/2013
  • 9/4/13 at 12:59 PM PST Scambook is still waiting to hear back from Nicole Johnson about the complaints posted about GE Capital Bank. Scambook will continue to reach out and will update as the investigation continues.

  • Ryan
  • Posted by Scambook Investigator Ryan on 9/3/2013
  • 9/3/13 at 10:23 AM PST Scambook emailed Nicole Johnson of GE Capital Bank again to remind her there are options available to address the compaints and asked for contact back to discuss them. Scambook will continue to reach out and will update as the investigation continues.

  • Ryan
  • Posted by Scambook Investigator Ryan on 8/26/2013
  • 8/26/13 at 8:47 AM PST SCambook reached out again to Nicole Johnson to remind her of the complaints psoted and how to address them. It has been expressed they would like to do so, but are unwilling to address them via the specific Business Resolve process. Scambook will continue to reach out and will update as the investigation continues.

  • Ryan
  • Posted by Scambook Investigator Ryan on 8/20/2013
  • Ms. Smith contacted Scambook back to notify us that they are more than willing to address the complaints, but are unwilling, and will not under any circumstance, go through the outlined Business Resolve Process to do so. They have been advised the complaints will remain posted until the proper procedure is followed. Scambook still awaits a response.

  • Ryan
  • Posted by Scambook Investigator Ryan on 8/16/2013
  • 8/16/13 at 9:56 AM PST SCambook contacted Nicole Smith again at [email protected], [email protected] to remind her that the complaints are still posted and to offer suggestions on how to address them. SCambook will continue to reach out and will update as the investigation continues.

  • Ryan
  • Posted by Scambook Investigator Ryan on 8/6/2013
  • 8/6/13 at 3:58 PM PST Scambook is still waiting for a response from Nicole Johnson of GE Capital Bank, but in the meantime another follow up email was sent to her at [email protected]. Scambook will continue to reach out and will update as the investigation continues.

  • Scambook
  • Posted on 8/1/2013
  • Company received their 50th complaint.

  • Ryan
  • Posted by Scambook Investigator Ryan on 7/31/2013
  • 7/31/13 at 12:04 PM PST Scambook emailed Nicole Johnson again at [email protected] to remind her of the posted complaints and to help her begin addressing them. There was an auto reply saying she was out of the office but to call her mobile at 480.236.0329.. Scambook will continue to reach out and will update as the investigation continues.

  • Ryan
  • Posted by Scambook Investigator Ryan on 7/22/2013
  • 7/22/13 at 11:17 AM PST Scambook emailed Nicole Johnson again at [email protected] to remind her of the posted complaints and to hel her begin addressing them. There was an auto reply saying she was out of the office but to call her mobile at 480.236.0329.. Scambook will continue to reach out and will update as the investigation continues.

  • Scambook
  • Posted on 7/22/2013
  • Company contact information was updated.

  • Ryan
  • Posted by Scambook Investigator Ryan on 7/15/2013
  • 7/15/13 at 11:52 AM PST Scambook is still waiting for a response from Nicole Johnson of GE Capital Bank. Scambook will continue to reach out and will update as the investigation continues.

  • Ryan
  • Posted by Scambook Investigator Ryan on 7/8/2013
  • 7/8/13 at 11:39 AM PST Scambook emailed Nicole Johnson at GE Capital Bank at [email protected] with regard to the profile and the public complaints. Scambook has reached out amny times with little response. Scambook will also continue to reach out and will update as the investigation continues.

  • Ryan
  • Posted by Scambook Investigator Ryan on 7/1/2013
  • 7/1/13 at 5:57 PM PST Scambook called and emailed GE Capital Bank at (866) 419-4096 and [email protected] to inform them of the complaints posted about them, the damages reported and let them know how to contact us to address the complaints. Scambook will continue to reach out and will update as the investigation continues.

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