Company Details

RVTL

Company Rating


Company Statistics

  • Complaints Unresolved
    619
  • Unresolved Reported Damage $1,110,206.36
 
 

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Recent Activity

  • Scambook
  • Posted on 3/3/2014
  • Company received their 500th complaint.

  • Jennifer
  • Posted on 10/7/2013
  • On 10/07/2013 Scambook mailed RVTL a letter, via Certified Mail, to 2551 East Avenue S.
    Suite G100
    Palmdale , CA 93550 informing them of complaint(s). We are currently waiting for a reply.

  • Kevin
  • Posted by Scambook Investigator Kevin on 8/28/2013
  • I sent additional emails to RVTL at customerservice@rvtlskin.com, customerservice@equinoxdna.com, and customerservice@equinoxbeauty.com on 8/28/2013 to establish a line of communication with the business in order to determine their interest in resolving their complaints. I await their response and will update everyone as the situation progresses.

  • Scambook
  • Posted on 8/27/2013
  • Company received their 250th complaint.

  • Kevin
  • Posted by Scambook Investigator Kevin on 8/20/2013
  • I have yet to receive a response to my numerous inquires from RVTL as of 8/20/2013.

  • Kevin
  • Posted by Scambook Investigator Kevin on 8/13/2013
  • I sent additional emails to RVTL on 8/13/2013. I alerted the business to their public profile and increasing number of unresolved consumer complaints that have been posted to Scambook. I await their response.

  • Kevin
  • Posted by Scambook Investigator Kevin on 8/7/2013
  • I made an additional call to RVTL at 877-316-1865 on 8/7/2013. I spoke with a customer service representative and requested to speak with a supervisor or their upper management regarding their complaints. All the supervisors were unavailable, nor was there any way for me to speak with their upper management. The customer service representative was unable to assist me and told me to call back at a later time in hopes of someone being available.

  • Jennifer
  • Posted on 8/2/2013
  • On 08/02/2013 Scambook mailed RVTL a letter, via Certified Mail, to 2551 East Avenue S.
    Suite G100
    Palmdale , CA 93550 informing them of complaint(s). We are currently waiting for a reply.

  • Kevin
  • Posted by Scambook Investigator Kevin on 7/30/2013
  • I sent additional emails to RVTL on 7/30/2013 to establish a line of communication with the business. I await their response.

  • Scambook
  • Posted on 7/29/2013
  • Company contact information was updated.

  • Kevin
  • Posted by Scambook Investigator Kevin on 7/24/2013
  • I made an additional call to RVTL on 7/24/2013. I asked to speak with Todd Black, however, I was informed that Todd is the owner and does not accept calls. I was told to send another email to customerservice@rvtlskin.com and attention it to Todd Black. i await his response and will update everyone as the situation progresses.

  • Kevin
  • Posted by Scambook Investigator Kevin on 7/16/2013
  • Due to a lack of a response, I sent an additional to RVTL attentioned to Todd Black on 7/16/2013 regarding their public profile and consumer complaints on Scambook. I await their response.

  • Jennifer
  • Posted on 7/12/2013
  • On 07/12/2013 Scambook mailed RVTL a letter, via Certified Mail, to 2551 East Avenue S.
    Suite G100
    Palmdale , CA 93550 informing them of complaint(s). We are currently waiting for a reply.

  • Kevin
  • Posted by Scambook Investigator Kevin on 7/8/2013
  • I contacted Sheridan Labs dba RVTL at 877-316-1865 on 7/8/2013. I spoke with a customer service representative by the name of Linda and alerted her to their public profile and unresolved consumer complaints on Scambook. After putting me on a brief hold, I was told to send an email to info@sheridanlabs.com and attention it to Todd Black. I sent Todd a detailed email in hopes of determining the interest of RVTL in resolving their Scambook complaints. I await their response.

  • Scambook
  • Posted on 6/27/2013
  • Company received their 100th complaint.

  • sam21
  • Posted by Scambook Investigator sam21 on 6/20/2013
  • Scambook called RVTL at (877) 316-1865. Our call was answered by a rep named Dexter whom we informed of the public consumer complaints as well as our previous attempt to reach the business. This time our call was transferred to Mike a manager of the business. After a brief explanation of the reason of our call he informed me to email customerservice@equinoxbeauty.com because the email will go directly to him. We informed him that we already sent him an email, he located that email while on the phone and notified us that he will forward the email to the corporate office. Currently we are waiting for a call or email back and will keep everyone updated as the situation unfolds.

  • sam21
  • Posted by Scambook Investigator sam21 on 6/14/2013
  • Scambook sent a detailed email to RVTL regarding the consumer complaint on our site along with all of our contact information. We will keep everyone updated as the situation unfolds.

  • Scambook
  • Posted on 6/13/2013
  • Company received their 50th complaint.

  • sam21
  • Posted by Scambook Investigator sam21 on 6/11/2013
  • Scambook called RVTL regarding the consumer complaints on our site. First we called (877) 880-7726 and spoke with a rep named Ryan who asked us to send an email to customerservice@equinoxdna.com. We also called the number on the site (877) 316-1865 and spoke with a rep named Noble Walker who provided us with another email customerservice@equinoxbeauty.com. An email was sent out and currently we are waiting for a call or email back. Scambook will keep everyone updated as the situation unfolds.

  • Scambook
  • Posted on 6/4/2013
  • Company received their 25th complaint.

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