Company Details

AT&T

  • AT&T logo
  • AT&T Summary

    .

    Information about AT&T was first submitted to Scambook on Sep 09, 2013. Since then the page has accumulated 214 consumer complaints. On average users reported $43283.87 of damages. Scambook's investigation team reached out to this company a total of 17 times, Scambook Investigators last contacted them on May 29, 2013.

  • Company Information

  • Address:
    • 208 South Akard Street
    • Suite 3700
    • Dallas TX 75202
  • Website:
  • Phone:(210) 821-4105, (888) 387-6270, (866) 593-0724
  • Additional Employees:
    • Randall L. Stephenson CEO
    • John Nelson Website Admin
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    214
  • Unresolved Reported Damage $9,392,171.19
 
 

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Recent Activity

  • Scambook
  • Posted on 11/22/2016
  • Company contact information was updated.

  • Scambook
  • Posted on 11/17/2016
  • Company contact information was updated.

  • Kristina
  • Posted by Scambook Investigator Kristina on 9/20/2013
  • On 9/20/2013 at 4:19 PM PST I dialed (210) 821-4105 to reach the corporate offices of AT&T again. I tried to reach Nancy, a corporate customer relations Executive, but reached them after hours. I will attempt to contact Nancy again next week and follow-up with her in regards to AT&T's public consumer complaints. I will keep everyone updated as the situation progresses or changes in anyway.

  • Kristina
  • Posted by Scambook Investigator Kristina on 9/10/2013
  • On 9.10.2013 at 10:49 AM PST I dialed (210) 821-4105 to contact AT&T. I reached the office of the president's office at the corporate offices and spoke to an executive named Nancy. I fully informed Nancy of the 179 public consumer complaints and business profile regarding AT&T on Scambook. Nancy took down all of my direct contact information and stated that she will pass it on to the Social Media Team who addresses these issues. I am waiting for a response from AT&T and will keep everyone updated as the situation progresses.

  • Kristina
  • Posted by Scambook Investigator Kristina on 9/4/2013
  • On 9/4/2013 at 4:09 PM PST; using the information provided by a supervisor at corporate, I sent another detailed email to [email protected]; fully informing AT&T once again of their 179 posted consumer complaints and public business profile on Scambook. I provided all of my direct contact information and will keep everyone updated as the situation progresses.

  • Kristina
  • Posted by Scambook Investigator Kristina on 8/27/2013
  • On 8/27/2013 at 10:25 AM PST; using the information provided by a supervisor at corporate, I sent another detailed email to [email protected]; fully informing AT&T once again of their 179 posted consumer complaints and public business profile on Scambook. I provided all of my direct contact information and will keep everyone updated as the situation progresses.

  • Kristina
  • Posted by Scambook Investigator Kristina on 8/20/2013
  • On 8/20/2013 at 9:06 AM PST I dialed (210) 821-4105 to contact the corporate offices of AT&T. I spoke to an executive administrator named Ryan; in the office of the president. Ryan guided me to a website and provided me with an email address: [email protected]. I sent AT&T a detailed email at [email protected]; fully informing them of their 178 posted consumer complaints and public business profile on Scambook. I provided all of my direct contact information and will keep everyone updated as the situation progresses.

  • Kristina
  • Posted by Scambook Investigator Kristina on 8/14/2013
  • On 8/14/2013 at 3:46 PM PST I dialed (210) 821-4105 to contact the corporate headquarters of AT&T. I reached an automated recording stating that I have reached the company after hours and I was not able to leave a message. I sent another detailed email to [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], and [email protected]; fully informing AT&T of their posted consumer complaints and public business profile on Scambook. I provided all of my direct contact information and am waiting for a response. I will keep everyone updated as the situation progresses.

  • Kristina
  • Kristina
  • Jennifer
  • Posted on 7/24/2013
  • On 07/24/2013 Scambook mailed AT&T a letter, via First Class Mail, to 208 South Akard Street
    Suite 3700
    Dallas, TX 75202 informing them of complaint(s). We are currently waiting for a reply.

  • Kristina
  • Posted by Scambook Investigator Kristina on 7/24/2013
  • On 7/24/2013 I dialed (210) 821-4105 to contact the corporate offices of AT&T. I navigated the menu to reach a representative but the line disconnected with me stating no one was available. I was able to get a suite number to send a mailer out to AT&T from the audio recording when I called. Scambook will send another mailer out to the new address. I also sent another detailed email to [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], and [email protected]; once again informing them of AT&T's posted consumer complaints/business profile on Scambook. I provided all of my direct contact information and will keep everyone updated as the situation progresses.

  • Scambook
  • Posted on 7/24/2013
  • Company contact information was updated.

  • Kristina
  • Posted by Scambook Investigator Kristina on 7/18/2013
  • On 7/18/2013 At 1:47 PM PST I dialed (210) 821-4105 to contact AT&T. I was trying to navigate the menu when an automated recording came on stating the person I am trying to reach again is not available and to try again later; then the call disconnected. I sent a detailed email to [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], and [email protected], fully informing AT&T of their posted consumer complaints and public business profile on Scambook. I provided all of my direct contact information and am waiting for a response. I will keep everyone updated as the situation progresses.

  • Zak
  • Jennifer
  • Posted on 5/29/2013
  • On 05/29/2013 Scambook mailed AT&T a letter, via Certified Mail, to 208 South Akard Street
    Dallas, TX 75202 informing them of complaint(s). We are currently waiting for a reply.

  • sam21
  • Posted by Scambook Investigator sam21 on 5/29/2013
  • Scambook sent out detailed emails to AT&T regarding the many consumer complaints on our site. We will keep everyone updated as the situation unfolds.

  • Scambook
  • Posted on 5/23/2013
  • Company contact information was updated.

  • Jennifer
  • Posted on 5/13/2013
  • On 05/13/2013 Scambook mailed AT&T a letter, via First Class Mail, to 208 South Akard Street
    Dallas, TX 75202 informing them of complaint(s). We are currently waiting for a reply.

  • Raymond
  • Posted by Scambook Investigator Raymond on 4/29/2013
  • Scambook update:
    No recent development(s).

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