Company Details

Prison Call Solutions

  • Prison Call Solutions logo
  • Prison Call Solutions Summary

    .
    Scambook update:
    Scambook personnel forwarded information to Prison Call Solutions regarding user submitted information on the Scambook platform. Details and contact information have been included to assist decision makers at Prison Call Solutions with resolving posted complaints; in the event the company wishes to provide some form of customer service to their consumers.

    Information about Prison Call Solutions was first submitted to Scambook on Sep 06, 2013. Since then the page has accumulated 90 consumer complaints. On average users reported $68.90 of damages. Scambook's investigation team reached out to this company a total of 7 times, Scambook Investigators last contacted them on May 16, 2013.

  • Company Information

  • Address:
    • 1712 E Riverside Drive
    • #90
    • Austin TX 78741
  • Website:
  • Phone:(214) 390-6292
  • Email Not Yet on File
  • Additional Employees: No known Employees
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    90
  • Unresolved Reported Damage $6,200.92
 
 

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Recent Comments From Company Reports ▼

  • Prison Call Solutions Complaint 21656 for $63.90
  • Lisa
  • Lisa SBID #b75758440e
  • Posted 11/03/2013
  • Thank all of you who submitted their bad experiences with this Prison Call Solutions. I was going to go ahead and start an account. I just kept going back to the Home page and Questions page because something inside told me this sounds too good to be true. So I went on Google and asked if it was a legitimate company, and then forwarded to this site. I am so grateful for finding out beforehand that they are a scam. I am sorry for those who lost money due to these greedy scam artists. I will do all I can to report them also, and hope they are not getting more and more victims in the meantime. Special thanks to Angelica for this post.
  • Was this helpful?
  • Prison Call Solutions Complaint 21656 for $63.90
  • Angelica
  • Angelica SBID #bf528b4178
  • Posted 10/20/2013
  • Hey Debbie,

    I really wouldnt trust Jail Call Solutions, i have a really good feeling that they are one and the same. I am going to be moving forward and reporting this company as soon as i have a free moment, to http://www.ic3.gov/default.aspx

    what they are doing is Illegal and unjust. Please be very, very careful. I now go directly through the prisons phone provider. I do plan on taking every step possible to have this company shut down. I am also going to be writing Google voice so that they are aware that this company is SELLING their FREE Numbers!

    Good luck on your quest.
  • Was this helpful?
  • Prison Call Solutions Complaint 21656 for $63.90
  • Debbie
  • Debbie SBID #3bafb504fe
  • Posted 10/19/2013
  • I have been looking for ways to receive phone calls from
    the jails and prison. After reading what happened to you I'm not so sure on which way to go. At least I know not to use prison call solutions. There is another company I found on google called Jail Call Solutions that I was looking at. Now I'm curious on whether they do the same thing. I can't find anything on them on the BBB website so until I do I'll just continue to use the calling cards. You can go to the phone service that is used at the prison and set up an account that way which is also cheaper than using collect calls. You can do the same for someone in jail.
  • Was this helpful?
  • Prison Call Solutions Complaint 18004 for $34.95
  • Kelly
  • Kelly SBID #N/A
  • Posted 09/20/2013
  • Well I have left several messages for the refund dept and never got a call back. I have never received a number or a call back or a email response and I have called daily. I just got a letter from my bank that they will investigate. Everytime i call they have some BS and say someone will call me back. It has been 18 days no call back, no refund and no phone number.
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