Company Details

JM Bullion

  • JM Bullion logo
  • JM Bullion Summary

    .
    On 10/03/2012 at 11:08am PST I contacted JM Bullion by dialing (800)276-6508. JM Bullion was aware of a complaint on Scambook and took down information about Scambook along with my contact information.

    Information about JM Bullion was first submitted to Scambook on Sep 26, 2014. Since then the page has accumulated 2 consumer complaints. On average users reported $8694.00 of damages. Scambook's investigation team reached out to this company a total of 2 times, Scambook Investigators last contacted them on Oct 03, 2012.

  • Company Information

  • Address:
    • 180 N Michigan Ave
    • Chicago IL 60601
  • Website:
  • Phone:(800)276-6508
  • Additional Employees:
    • Wanchalk
    • Jonathan
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    2
  • Unresolved Reported Damage $17,388.00
 
 

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Recent Comments From Company Reports ▼

  • JM Bullion Complaint 161437 for $16,600.00
  • Michael
  • Michael SBID #d0faaf7d49
  • Posted 10/05/2014
  • We have little to add here other than the customer does indeed have the merchandise she ordered, which was evidently "recovered" on his property on Monday. We have few details other than that a UPS driver confirmed receipt of the package, which had been at the customer's location since the 23rd of August.

    Despite the fact that the customer does have the merchandise she ordered (and had it the entire time), her husband continues to threaten us and refuses to amend his comments online. We will not be replying to this matter further, but would like the readers of this dispute to know that we maintain our reputation of never having lost a package or any merchandise.
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  • JM Bullion Complaint 163212 for $788.00
  • Michael
  • Michael SBID #d0faaf7d49
  • Posted 10/04/2014
  • Hello,

    We are extremely sorry we were unable to process your credit card transaction. Our bank did indeed run the charge on your card, but we never were able to receive the money. We would be happy to hold the price for you as well as offer a 3% discount should you wish to pay by check. We also would happily hold the price for you and run it on your card once we are set up with our new credit card processing solution.

    If you have yet to receive your refund, please contact me to check on that as all refunds were issued by Tuesday. I can be reached at mike (at) JMBullion.com or by phone at 872-444-3100. I look forward to handling this for you, and again apologize for the inconvenience of this situation.
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