Company Details
Genie Bra
-
Genie Bra Summary
.
On 06/03/13 I contacted Genie Bra via email to [email protected],
[email protected], [email protected] informing Genie Bra of their public Scambook profile and posted complaint along with all of my contact information, if Genie Bra wishes to offer any level of customer service regarding the complaint.Information about Genie Bra was first submitted to Scambook on Sep 12, 2013. Since then the page has accumulated 220 consumer complaints. On average users reported $93.72 of damages. Scambook's investigation team reached out to this company a total of 7 times, Scambook Investigators last contacted them on Jun 03, 2013.
Company Information
- Address:
- 500 Returns Road
- Wallingford CT 06495
- Website:http://www.geniebra.com
- Phone:(973) 287-5154
- Email:
- Additional Employees:
- Jeff M. Customer Service Supervisor
- Brandon B. Customer Service Supervisor
- Outdated Info? Add company information suggestion
- This Company Page started on September 12th, 2013.
- Is This Your Business?
Company Rating
Company Statistics
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Complaints Unresolved
220
- Unresolved Reported Damage $20,618.71
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Recent Comments From Company Reports ▼
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the problem is solved, money refunded
Regards
Christine
www.genifashion.com
QTY ITEM
DESCRIPTION
UNIT PRICE
POSTAGE
AMOUNT
1
A21NPLBG
SEAMLESS BRA L BUY 3 GET 3 FREE
59.99
25.98
59.99
1
SURCHARGE
NONCONTIGUOUS S/H SURCHARGE
12.00
.00
Shipping and Handling
37.98
Tax
.00
Total This Payment
97.97
This product will appear on your credit card statement as TRI*Seamless Bra
GENIE BRA - What all women wish for !!!
For Customer Care, please call 1-973-287-5154, Monday - Friday, 9 AM to 8 PM EST and Saturday - Sunday, 9 AM to 5 PM EST.
For most commonly asked questions or the latest information on Genie Bra, please visit us at www.geniebra.com
IMPORTANT NOTICE: Return Authorization Required! If for any reason you should decide to return your order, we do require that you obtain a Return Authorization Number (RA#). This will assure that your return is handled in the most efficient manner. Simply contact Customer Care for your number! Thanks again! Please see info below for detailed return instructions.
Label For Returning Merchandise
Return Reason Code:_____________________________
Return Request: Circle one: Exchange Credit
Required RA #: _________________________________
To:
GENIE BRA
500 RETURNS ROAD
WALLINGFORD, CT 06495
Return Authorization Procedures
We pride ourselves in providing the best in products and services. In the event that you want to return your order, simply follow the instructions below and we will take care of you!
1.
Please contact our Customer service Department with the order number at the top of this invoice in order to receive a Return Authorization.
2.
In order to ensure that your Package arrives to us securely, please pack the item in the original packaging and remember to include all accessories, parts and pieces. If the original packing is unusable, use a suitable replacement.
3.
For your convenience a return label has been provided above. The RA#, reason for return, and whether you want to receive a refund, less shipping and handling or replacement must be completed in the space provided. If you are using your original packaging, please cover the original shipping label with this label. If you are not using original packaging, please securely adhere the label to the suitable packaging.
Return Reason Codes
02
Defective-damaged or non-operational
03
Wrong Item shipped
04
No Longer Wanted
05
Did Not Order
08
Wrong Size or Color
09
Other