Company Details

Vesta Cricket

  • Vesta Cricket logo
  • Vesta Cricket Summary

    Vesta Cricket received their 50th complaint on .

    Information about Vesta Cricket was first submitted to Scambook on Aug 31, 2013. Since then the page has accumulated 76 consumer complaints. On average users reported $216.15 of damages. Scambook's investigation team reached out to this company a total of 2 times, Scambook Investigators last contacted them on Mar 26, 2013.

  • Company Information

  • Address:
    • 11950 SW Garden Place
    • Portland OR 97223-8248
  • Website:
  • Phone:(503) 790-2500
  • Additional Employees:
    • Scott Boucher Manager Corporate Communications
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    76
  • Unresolved Reported Damage $12,372.76
 
 

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Recent Comments From Company Reports ▼

  • VESTA *CRICKET 866-448-3657 Complaint 20846 for $57.00
  • Vesta_e_Customer_Support
  • Vesta_e_Customer_Support SBID #8acada934a
  • Posted 10/04/2014
  • Vesta processes millions of prepaid recharge payments each month on behalf of telecom companies and their customers. We continually monitor orders for unauthorized or fraudulent use of payment devices, and actively work with customers to resolve any issues or disputes promptly and fairly. This is evidenced by our “A” rating by the Better Business Bureau.

    If you have questions regarding a charge from Vesta on your credit card bill or bank statement, email  [email protected] or call toll free 888-440-9956.  A representative will be glad to assist you.
  • Was this helpful?
  • Vesta Cricket Complaint 135223 for $70.01
  • Vesta_e_Customer_Support
  • Vesta_e_Customer_Support SBID #8acada934a
  • Posted 10/04/2014
  • Vesta processes millions of prepaid recharge payments each month on behalf of telecom companies and their customers. We continually monitor orders for unauthorized or fraudulent use of payment devices, and actively work with customers to resolve any issues or disputes promptly and fairly. This is evidenced by our “A” rating by the Better Business Bureau.

    If you have questions regarding a charge from Vesta on your credit card bill or bank statement, email  [email protected] or call toll free 888-440-9956.  A representative will be glad to assist you.
  • Was this helpful?
  • Vesta Cricket Complaint 114801 for $567.37
  • Vesta_e_Customer_Support
  • Vesta_e_Customer_Support SBID #8acada934a
  • Posted 10/04/2014
  • Vesta processes millions of prepaid recharge payments each month on behalf of telecom companies and their customers. We continually monitor orders for unauthorized or fraudulent use of payment devices, and actively work with customers to resolve any issues or disputes promptly and fairly. This is evidenced by our “A” rating by the Better Business Bureau.

    If you have questions regarding a charge from Vesta on your credit card bill or bank statement, email  [email protected] or call toll free 888-440-9956.  A representative will be glad to assist you.
  • Was this helpful?
  • Vesta Cricket Complaint 122445 for $50.00
  • Vesta_e_Customer_Support
  • Vesta_e_Customer_Support SBID #8acada934a
  • Posted 10/04/2014
  • Vesta processes millions of prepaid recharge payments each month on behalf of telecom companies and their customers. We continually monitor orders for unauthorized or fraudulent use of payment devices, and actively work with customers to resolve any issues or disputes promptly and fairly. This is evidenced by our “A” rating by the Better Business Bureau.

    If you have questions regarding a charge from Vesta on your credit card bill or bank statement, email  [email protected] or call toll free 888-440-9956.  A representative will be glad to assist you.
  • Was this helpful?
  • Cricket Vesta Complaint 209230 for $52.10
  • J
  • J SBID #e75b56cc33
  • Posted 03/12/2013
  • Vesta can not look up your name in their system. Imagine how many John Smith's in the World there are. If it's fraud, it wouldn't be associated with your phone number anyways. Also, they can only refund to the payment device that made the charge. This is the same for ANY virutal merchant. That's why they need the credit card number. It's a legit company and they do MILLIONS of transactions and keep fraud to an extremely low percentile. It's unfortunate you went through that.
  • Was this helpful?
  • Vesta Cricket Complaint 216097 for $330.75
  • J
  • J SBID #e75b56cc33
  • Posted 03/12/2013
  • Call the number on your bank statement. Vesta sells prepaid cell phone minute plans for Cricket. If you did not make the charges, somebody has you credit card information and they made it. It could be somebody you know, or if could be somebody stealing from you. Vesta will help you sort it out. Also, cancel your card at your bank if you did not make a cell phone purchase for cricket.
  • Was this helpful?

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