Company Details
Vitiligo Natural
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Vitiligo Natural Summary
On 10/11/2012 Scambook mailed Vitiligo Natural a letter, via First Class Mail, to PO Box 84058
Dubai U.A.E. informing them of complaint(s). We are currently waiting for a reply on .Information about Vitiligo Natural was first submitted to Scambook on Apr 20, 2014. Since then the page has accumulated 2 consumer complaints. On average users reported $74.50 of damages. Scambook's investigation team reached out to this company a total of 1 times, Scambook Investigators last contacted them on Oct 11, 2012.
Company Information
- Address:
- PO Box 84058
- Dubai U.A.E.
- Website:http://www.vitiligonatural.com
- Phone:971-4-2975858
- Email:
- Additional Employees: No known Employees
- Outdated Info? Add company information suggestion
- This Company Page started on April 20th, 2014.
- Is This Your Business?
Company Rating
Company Statistics
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Complaints Unresolved
2
- Unresolved Reported Damage $149.00
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This is Duncan here again.
This is not the first case we are resolving. As per our team what you are
telling is incorrect because for removing the comments you are not bound to
answer them. If you tell them that your problem is resolved they will remove
the comments immidiately. This is normal practice. We have contacted
scambook and we got this asnwer from them.
I cannot issue the refunds through paypal because your order was received by
your credit not paypal and we are only obliged to refund the money back in
the same credit card account. I think you are not understanding my point and
then you are sending me emails that I am not replying.
First remove the comments and let us know we will refund the amount
immidiately. This is our final answer. I am not the authority who will
refund this but still I assured you several times that I will refund once
the comments are removed. In our normal practice when comments are removed
our team takes few working days before they refund but I promised you that I
will do this personally and immidiately for your sake as you are contacting
me everytime. I think you have to trust me if you can otherwise this issue
cannot be resolved. Thanks.
Duncan
>> From:
>> Sent: Saturday, October 27, 2012 2:35 AM
Subject: Re: Your Order
Duncan,
Like I said last time and the time before that. The site will not let me
take the comment down until this is resolved. Refund the money first. That
is how it works. Do it immediately and I'll remove it as soon as I get it.
That's how it works. If you do PayPal I can do it immediately!!