Company Details
FreeShipping.com
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FreeShipping.com Summary
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Information about FreeShipping.com was first submitted to Scambook on Aug 31, 2013. Since then the page has accumulated 198 consumer complaints. On average users reported $54.85 of damages. Scambook's investigation team reached out to this company a total of 9 times, Scambook Investigators last contacted them on May 13, 2013.
Company Information
- Address:
- PO Box 290728
- Suite 302
- Wethersfield CT 06129-0728
- Website:http://www.freeshipping.com
- Phone:860-358-9198
- Email:
- Additional Employees:
- Tom Caporaso President/CEO
- Alice Rand Customer Service Manager
- Rhiannon Herrmann Principal
- Outdated Info? Add company information suggestion
- This Company Page started on August 31st, 2013.
- Is This Your Business?
Company Rating
Company Statistics
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Complaints Unresolved
198
- Unresolved Reported Damage $10,892.17
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Please contact us directly at [email protected] so we can take care of this for you.
Regards,
Michael
Freeshipping.com Customer Service
We would love to resolve this for you. Please contact us directly at 800-869-5597 where we are available 24 hours a day, 7 days a week or you can email us anytime at [email protected] and one of our supervisors will be happy to assist you.
Thank you and have a great day!
Mike
Freeshipping.com Customer Service
We would be happy to discuss this with you further. You can contact our Customer Care Department 24 hours a day, 7 days a week by calling us at 800-869-5597 or emailing [email protected] and one of our supervisors will assist you.
Had you called the number on the bill we would have been able to tell you not only how he joined, but also cancelled and refunded any charges.
Should you have any additional questions, please contact us as [email protected]
Thank you
KellyT
We are sorry for any inconvenience our program has caused. We would love to take care of this for you as soon as possible. Please contact our customer care department 24 hours a day, 7 days a week at 800-869-5597. You can also email a supervisor directly at [email protected].
Thank you and have a great day!
Jessica
Customer Service
We would happy to discuss this with you further. You can contact our Customer Care Department 24 hours a day, 7 days a week by calling us at 1-800-869-5597 or emailing [email protected] and one of our supervisors will be happy to assist you.
Thanks and have a great day!
Katie
Freeshipping.com Customer Service
Loretta Huddleston
I do see a full refund has been issued, Please allow 2-5 days for that to post.
Regards,
Jessica
Freeshipping.com Customer Service
I do see this was cancelled for you as of 8/14. You should have received a cancellation email to confirm. If there is anything else we can do for you, please let us know. Have a great day!
Regards,
Jessica
Freeshipping.com Customer Service
Sorry about any inconvenience our program has caused. Please email a supervisor directly with information we can use to locate your account at [email protected]. We will take care of this for you.
Regards,
Katie
Freeshipping.com Customer Service
We would be happy to discuss this with you further. You can contact our Customer Care Department 24 hours a day, 7 days a week by calling us at 1-866-828-0142 or emailing [email protected] and one of our supervisors will be happy to assist you.
Regards,
Jessica
Freeshipping.com Customer Service
Recurring Billing. Access to the Service *requires a subscription* for membership and often *consists of an initial period,* where you can try the Services for free, *followed by recurring period charges* as agreed to by you. By entering into this Agreement, you acknowledge that your membership subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. To change or cancel your membership at any time, go to Account Settings. Your membership will be automatically extended for successive renewal periods of the same duration as the membership term originally selected, at the then-current non-promotional membership rate.