Company Details
Zynga.com
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Zynga.com Summary
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On 05/08/13 I contacted Zynga.com via email to [email protected] fully informing Zynga.com of their public Scambook profile and posted complaint along with all of my contact information, if Zynga.com wishes to offer any level of customer service regarding the complaint.Information about Zynga.com was first submitted to Scambook on Aug 31, 2013. Since then the page has accumulated 66 consumer complaints. On average users reported $168002.98 of damages. Scambook's investigation team reached out to this company a total of 9 times, Scambook Investigators last contacted them on May 08, 2013.
Company Information
- Address:
- 699 8th Street
- San Francisco CA 94103
- Website:http://www.zynga.com
- Phone:(800) 762-2530
- Email:
- Additional Employees: No known Employees
- Outdated Info? Add company information suggestion
- This Company Page started on August 31st, 2013.
- Is This Your Business?
Company Rating
Company Statistics
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Complaints Unresolved
66
- Unresolved Reported Damage $11,088,196.80
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Hello Tammy,
This is Marian and I'm one of the game leads in YoVille. I will be assisting you today. I understand that you have been deactivated.
I have checked your account and the events you have made. Apparently your event titles are in violation of our Terms of Service. I am therefore unable to reinstate your event hosting privileges.
You can read the Terms of Service here: http://www.zynga.com/legal/terms_of_service.php
Please ensure to follow the Terms of Service to enjoy uninterrupted game play.
Thank you for your patience and understanding.
Regards,
Marian
Zynga Player Advocate
Follow Us on Twitter @zynga
Your Incident # is: 120110-12534928
Hello Tammy,
I appreciate your response. I have checked the pictures you have provided. I would like to inform you that teh events you have created is not the reason why your account was deactivated. it shows that you have violated our Terms of Service by non standard game play. Thus, we cant reinstate the status of it.
I apologize however that we are unable to release the results of our investigations to you or to any other player due to privacy issues.
Thank you for your understanding
Regards,
Nenevie
Zynga Player Advocate
Follow Us on Twitter @zynga
Your Incident # is: 120110-12534928