Company Details

Roca Labs

  • Roca Labs logo
  • Roca Labs Summary

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    Information about Roca Labs was first submitted to Scambook on Mar 12, 2014. Since then the page has accumulated 4 consumer complaints. On average users reported $1162.75 of damages. Scambook's investigation team reached out to this company a total of 3 times, Scambook Investigators last contacted them on Aug 16, 2013.

  • Company Information

  • Address:
    • 4001 W Henry Ave
    • Ste 306
    • Tampa FL 33614
  • Website:
  • Phone:(866) 566-5288
  • Additional Employees:
    • George C Whiting - President
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    4
  • Unresolved Reported Damage $4,651.00
  • Resolutions to Date 2
 
 

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Recent Comments From Company Reports ▼

  • Roca Labs Complaint 86183 for $460.00
  • tmk
  • tmk SBID #885b66c288
  • Posted 03/18/2014
  • I hope your issue is taken care of. Could be with misunderstanding or miscommunication. I had past issues as well -- not just with this company but some others -- and it was all cleared after I provided the company complete details; I am glad it reached to the correct resolution. Good luck!
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  • Roca Labs Complaint 86183 for $460.00
  • tmk
  • tmk SBID #885b66c288
  • Posted 03/18/2014
  • I received 1 big silver pouch of the formula on my second order. (They said the packaging and the formula has been changed; before they had 4 small silver pouches & sealed like the red pouch. The color was strawberry red and now white.) The pouch is not open but tied with a knot & is inside a canister. Well I also saw a little leakage of the formula. I understand shipment issues as I also order other stuffs online; I sent them feedback via email and got a reply within few hours. They appreciate and advised they will improve the packaging as suggested. They said it's FDA approved seal and the leakage could be with the shipment & they will be glad to take care of it. They assured it's tamper proof. With regard to the usage, instruction states 1 dosage per day and not 5 times in a day. If not feeling full; then can take 1 silver scoop in the afternoon or at night. Since transitional period takes few days till you body is used to the formula. I am taking a purple scoop and supply looks enough for me for 2.5 months as they advised I may need extra supply for 3-4 months supply is with a silver or green scoop for light to moderate dose and I am on strong dose which I need more of the powder taking the formula 4-5 days in a week. So far so good, I thought it may not work but, it does from first week till now I am getting average result of 3-5 lbs off and now started on my extra supply or second order. And what's good is, I got my second order in a discounted price.
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