Company Details

Time Warner Cable

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  • Time Warner Cable Summary

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    Information about Time Warner Cable was first submitted to Scambook on Sep 10, 2013. Since then the page has accumulated 45 consumer complaints. On average users reported $431.96 of damages.

  • Company Information

  • Phone:Phone Number Not Yet on File
  • Additional Employees: No known Employees
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Company Rating


Company Statistics

  • Complaints Unresolved
    45
  • Unresolved Reported Damage $19,438.10
 
 

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Recent Comments From Company Reports ▼

  • Time Warner Cable Complaint 222545 for $170.00
  • Elizabeth
  • Elizabeth SBID #f9a6e5a13a
  • Posted 03/23/2013
  • I just went to Small Claims Court in NYC on Thursday and I won!They will end up having to give me the $99 Triple Play for 46 months-until May 2105 because I read my bills,caught their mistakes and kept the bills!Never go paperless billing with TWC.They will change things around and no paper no proof!You can sue them and you can win!
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  • Time Warner Cable Complaint 94490 for $100.00
  • bandeapart
  • bandeapart SBID #fbe616e75e
  • Posted 01/27/2013
  • FINALLY GOT MY GC!!! (Here's how...)

    I'm hoping to spread the news on how to actually get your gift card because I know how much of a PAIN IN THE (Inappropriate Content Removed) the whole ordeal is since I've personally spoke to more than 10 TWC reps to no avail, gone through numerous call transfers, holds and basically given the runaround throughout. It was no longer about the money but now more out of spite and sheer audacity at their shady business...but the good news is I can finally say that the gift card is now in my possession (umm albeit after a little more than a year from the date of installation/switch Nov. 2011).

    HERE'S HOW:
    If you have already submitted your final bill to them AND you have had your new subscription/switch for AT LEAST 3 months proceed with...
    1) Email [email protected], with your account #, name, address, and date of installation, along with a brief explanation about how much GC you are owed, rant, complaint, etc basically asking where your damn GC is!
    2) They will email you back after some 'research' and hopefully (which was in my case) say that you have qualified for your entitled amount of GC and will send it out withiin 4-6 weeks.
    3) 4-6 weeks is (Inappropriate Content Removed), it took a solid 3 months for me, but VOILA your GC should be sitting in your mailbox! FUH-FINALLY!

    HOPE THIS HELPS & GOODLUCK!
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