Company Details

LeanSpa

  • LeanSpa logo

  • LeanSpa Summary

    .
    3/26/13 at 9:39 AM PST I emailed LeanSpa at [email protected],[email protected] to inform them of the complaints filed against them, the damages reported and let them know how to contact me to either resolve or dispute the complaints. I will continue to reach out and will update as the investigation continues.

    Information about LeanSpa was first submitted to Scambook on Sep 10, 2013. Since then the page has accumulated 287 consumer complaints. On average users reported $258.78 of damages. Scambook's investigation team reached out to this company a total of 3 times, Scambook Investigators last contacted them on Mar 26, 2013.

  • Company Information

  • Address:
    • 420 E Main St Ste 8
    • Branford CT 06405
  • Website:
  • Phone:(203) 488-2558
  • Additional Employees: No known Employees
  • Outdated Info? Add company information suggestion

Company Rating

Company Statistics

  • Complaints Unresolved
    287
  • Unresolved Reported Damage $74,269.57
 
 

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Recent Comments From Company Reports ▼

  • LeanSpa Complaint 24345 for $158.00
  • Grumpy
  • Grumpy SBID #9cebd0792c
  • Posted 10/05/2013
  • I just got off the phone with one of the creeps. India-sounding. Listed as Access International. Phone number 808-203-2779. He went through his great sounding spiel, but as soon as I told him I would not give up my credit card number on the phone and asked for his name, he hung up. Duh ....
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  • LeanSpa Complaint 5471 for $160.00
  • valdete
  • valdete SBID #N/A
  • Posted 07/19/2013
  • I also signed to get a sample and the next day I saw a charge on my credit card twice $ 99.94 One for LeanSpa and another for Java Cafe. I tried contact them, but it is impossible, so I put a dispute on the charge, then I learned that when you click to receive the sample you are enrolled to receive one pound of java cafe each month for a charge of $ 99.94 each for 12 month. No cancellation and return accepted. When I got the 1st package I returned with receipt trough UPS. They alleged to my credit card that I kept the merchandise,. I send the tracking number with confirmation delivery and the name who received it. They still said they didn't get it. My credit card instructed me to ask UPS for copy of electronic signature, what I did, got it and sent it to credit card company that ended the dispute and put the money back on my account. I just was able to get my money back and stop them from charging me because I faith them trough my credit card company.
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  • LeanSpa Complaint 2243 for $400.00
  • Laura
  • Laura SBID #N/A
  • Posted 06/30/2013
  • I would also change my tag line to unathorized charges instead of false advertising. I know they are doing both however, unathorized charges is fraud, and I think may grab more attention to others reading these posts. Just a thought!
    • Was this helpful?
  • LeanSpa Complaint 2156 for $400.00
  • Joe
  • Joe SBID #N/A
  • Posted 06/29/2013
  • I am reading about this "lean-spa" everywhere. But i have to wonder if it really is a scam? Or are people not knowing what they are doing. i am not questioning you. But i seem the same thing with bidrack.com, people. (check it out) not knowing what they are doing. you for instance, you let the bill run to $400, $75 @ a time? without calling your credit card company?
    • Was this helpful?
  • LeanSpa Complaint 330 for $400.00
  • Ruth
  • Ruth SBID #N/A
  • Posted 06/25/2013
  • Refund???? Bull!!! I have sent back all of my shipments with refused on them and still no refund as promised! At $80 a pop, un-opened packages returned as soon as they are received, this company (if that is what you want to call it) has the most un-organized, lying s.o.b.'s I know. I din't evn bother trying the product becuse the first shipment that you're supposed to try for "free" cost me $$ too. Never go to this company!!!! Whomever you are, they are BAD!!!
    • Was this helpful?
  • LeanSpa Complaint 330 for $400.00
  • shelley
  • shelley SBID #N/A
  • Posted 06/13/2013
  • Same thing happened to me. I still have not recieved my refund that I was told on May 24th I would recieve within 7-10 business days ( it is now June 13th). I would never recommend LeanSpa to anyone. What a horrible, dissorganized business. Customer service tells me corporate handles the refunds and when you ask for the number they tell you they only contact corporate by email. What a crock. LEANSPA YOU GOT YOUR PRODUCT BACK NOW GIVE ME MY MONEY. I even have my UPS reciept for proof.
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