Company Details

SafeCart

  • SafeCart logo
  • SafeCart Summary

    .

    Information about SafeCart was first submitted to Scambook on Aug 31, 2013. Since then the page has accumulated 223 consumer complaints. On average users reported $331.58 of damages. Scambook's investigation team reached out to this company a total of 20 times, Scambook Investigators last contacted them on Nov 05, 2013.

  • Company Information

  • Address:
    • #1205-4464 Markham Street
    • Victoria BC V8Z 7X8
  • Website:
  • Phone:(250) 590-2273, (250) 984-1156, (855) 432-0727
  • Additional Employees:
    • Jennifer Tucker Team Lead
    • Kim Krenzler Director of Human Resources
    • Roberta Leach CEO
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    223
  • Unresolved Reported Damage $74,816.31
 
 

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Recent Comments From Company Reports ▼

  • SafeCart Complaint 147804 for $19.00
  • rom
  • rom SBID #29eeded65c
  • Posted 08/20/2014
  • To be specific , the product i purchased was
    http://www.superunlockiphone.com
    The price : $19
    After purchase they give download link to redsn0w software (available free for download : its a free product anyone can download)
    They CLAIM all iphones can be unlocked. But reds0w can unlock only specific baseband iphones.
  • Was this helpful?
  • SafeCart Complaint 135441 for $30.00
  • spyker49
  • spyker49 SBID #15bbcbe062
  • Posted 07/17/2014
  • Dear Kristy at SafeCart

    You have cleverly avoided answering the fact that PAYPAL did not initiate this recurring payment.

    Saying “PayPal automatically signs you up for Automatic renewals” is a incomplete and ridiculous statement.

    PayPal only acted on YOUR behalf and on YOUR instructions

    It was SafeCart that caused the recurring payment to occur by instructing PAYPAL to do this.

    Commissioning PayPal to install recurring payment without my clear understanding and my full prior agreement is immoral.

    Especially when you permit known web scammers like SPEEDY PC to use your services
  • Was this helpful?
  • Speedy PC and Safecart Complaint 93478 for $0.00
  • vikingtom
  • vikingtom SBID #26665f7a9c
  • Posted 04/18/2014
  • PO-ed. Here's the web address to Logmein.com:

    https://secure.logmein.com/welcome/pro/?wt.ac=1-2
    That's what they use to ransake your computer. Unsuspecting, you gave them permission to use it on your computer--The "speedyPC" they show you with thousands of "bad" files is produced by them and is similar to the bait FREE scans offered by sellers of other 'airware'. There is plenty of that kind...Personally, I have been most pleased with "Kaspersky Internet Security" for several years. Doesn't bloat your system like many of the other "name brands". Take care!
  • Was this helpful?
  • Speedy PC and Safecart Complaint 93478 for $0.00
  • vikingtom
  • vikingtom SBID #26665f7a9c
  • Posted 04/18/2014
  • I had a very similar experience with these outfits just a few weeks ago. They use a program "logmein.com' that allows them to remotely take over control control; of your computer. That means they can read everything on your hard disk and also operate, copy, delete whatever they desire. Their claims to be representing Microsoft is baloney. They show a "Microsoft Partner" emblem, which means absolutely nothing, Go and search the MS site and look for an explanation. They are run by an outfit in India and SafeCart is their billing and collecting arm. These jerks are well organized and dupe thousands of people all over the world. Indians are generally well educated (except the millions in slums). If you noticed, in speaking with them, that there was a mass of background noise to make it hard for you to understand them. they are super (???) salesmen that will make our "used car salesmen" more than innocent cute little lambs. That group must have learned from people like 'speedy PC' ??? Just make sure your bank/credit card issuer does not allow any recurring payments to those crook.
    FYI, I submitted all my exchanges to the FBI who investigate and go after this type of crimes. You may want to go to the FBI site and fill out a downloadable form to file your experiences.And stick with the authentic Microsoft tool - you'll be safer, for sure! Happy computing!!!
  • Was this helpful?
  • SafeCart Complaint 291130 for $60.00
  • SparkTrust
  • SparkTrust SBID #d07e2fee90
  • Posted 12/04/2013
  • Hello Jeannie

    I am very sorry to hear of the recent difficulties that you have experienced. SparkTrust PC Cleaner Plus is dedicated to customer satisfaction and we would like to hear from you via our official support channels.

    To contact our support site, please send an email to [email protected] and someone will get back to you promptly.

    We truly appreciate your business, and look forward to hearing back from you.

    Kindest Regards
    SparkTrust PC Cleaner Plus Liaison
  • Was this helpful?
  • SafeCart Complaint 285295 for $39.94
  • ParetoLogic
  • ParetoLogic SBID #d07e2fee90
  • Posted 11/07/2013
  • Hello Barry

    I am very sorry to hear of the recent difficulties or confusion that you may have experienced regarding your recent FileCure renewal purchase. ParetoLogic is dedicated to customer satisfaction and we would like to hear from you via our official support channels.

    To contact our support site, please send an email to [email protected] and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-877-420-7340 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.

    We truly appreciate your business, and look forward to hearing back from you.

    Kindest Regards
    Laura E.
    Paretologic Liaison
  • Was this helpful?
  • SafeCart Complaint 269632 for $150.00
  • ParetoLogic
  • ParetoLogic SBID #d07e2fee90
  • Posted 08/27/2013
  • Hello Julian

    I am very sorry to hear of any difficulties that you may have experienced regarding your recent SpeedyPC Pro purchase and would be pleased to do all that we can to assist you.
    SpeedyPC Pro is dedicated to customer satisfaction and we would like to hear from you via our official support channels.

    To contact our support site, please send an email to [email protected] and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-855-572-5062 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.
    We truly appreciate your business, and look forward to hearing back from you.


    Kindest Regards

    Laura E.
    SpeedyPC Pro Liaison
  • Was this helpful?
  • SafeCart Complaint 268682 for $29.97
  • ParetoLogic
  • ParetoLogic SBID #d07e2fee90
  • Posted 08/21/2013
  • I am very sorry to hear of any confusion that you may have experienced regarding your recent SpeedyPC Pro purchase and would be pleased to clarify the details for you. SpeedyPC Pro is dedicated to customer satisfaction and we would like to hear from you via our official support channels.

    To contact our support site, please send an email to [email protected] and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-855-572-5062 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.
    We truly appreciate your business, and look forward to hearing back from you.


    Kindest Regards

    Laura E.
    SpeedyPC Pro Liaison
  • Was this helpful?
  • SafeCart Complaint 254919 for $19.99
  • ParetoLogic
  • ParetoLogic SBID #d07e2fee90
  • Posted 07/01/2013
  • Hello Michael

    I am very sorry to hear of any difficulties that you have experienced with your purchase. SpeedyPC Pro is dedicated to customer satisfaction and we would like to hear from you via our official support channels.

    To contact our support site, please send an email to [email protected] and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-855-572-5062 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.

    We truly appreciate your business, and look forward to hearing back from you.

    Kindest Regards
    Laura E.
    SpeedyPC Pro Liaison
  • Was this helpful?
  • SafeCart Complaint 238907 for $3,746.00
  • Jacob
  • Jacob SBID #045de17736
  • Posted 05/29/2013
  • I've sent Safecart Customer Service an email and they haven't responded to me for a week.
    So now it's apparently not eligible to complain about getting charged for a service that's been forced upon you without notice, or is your service in fact just slow? I seriously hope it's the latter.
  • Was this helpful?
  • SafeCart 8554320727BC ##0113 Complaint 220742 for $28.79
  • SafeCart1
  • SafeCart1 SBID #353a34a7ae
  • Posted 03/18/2013
  • Hello Damian,

    SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at [email protected].

    Warm regards,

    Kristy
    SafeCart Customer Service
    www.SafeCart.com
  • Was this helpful?
  • SafeCart Complaint 220492 for $20.00
  • SafeCart1
  • SafeCart1 SBID #353a34a7ae
  • Posted 03/18/2013
  • Hello Alan,

    SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at [email protected].

    Warm regards,

    Kristy
    SafeCart Customer Service
    www.SafeCart.com
  • Was this helpful?
  • SafeCart Complaint 219100 for $489.73
  • SafeCart1
  • SafeCart1 SBID #353a34a7ae
  • Posted 03/18/2013
  • Hello Joan,

    SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at [email protected].

    Warm regards,

    Kristy
    SafeCart Customer Service
    www.SafeCart.com
  • Was this helpful?
  • SafeCart Complaint 217189 for $9.97
  • SafeCart1
  • SafeCart1 SBID #353a34a7ae
  • Posted 03/18/2013
  • Hello Greg,

    SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at [email protected].

    Warm regards,

    Kristy
    SafeCart Customer Service
    www.SafeCart.com
  • Was this helpful?
  • Safecart8554320727 Complaint 216343 for $14.99
  • SafeCart1
  • SafeCart1 SBID #353a34a7ae
  • Posted 03/18/2013
  • Hello,

    SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at [email protected].

    Warm regards,

    Kristy
    SafeCart Customer Service
    www.SafeCart.com
  • Was this helpful?
  • SafeCart Complaint 215847 for $40.61
  • SafeCart1
  • SafeCart1 SBID #353a34a7ae
  • Posted 03/18/2013
  • Hello,

    SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at [email protected].

    Warm regards,

    Kristy
    SafeCart Customer Service
    www.SafeCart.com
  • Was this helpful?

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