Company Details
JaxJade
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JaxJade Summary
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On 09/19/13 at 4:06 PM PST, I sent another email to [email protected] to express concern for these complaints. I have linked the profile for Jax Jade in the email and have left all of my direct contact details if Jax Jade would like to provide any level of customer service for these complaints.
Information about JaxJade was first submitted to Scambook on Jan 04, 2013. Since then the page has accumulated 9 consumer complaints. On average users reported $82.88 of damages. Scambook's investigation team reached out to this company a total of 17 times, Scambook Investigators last contacted them on Sep 19, 2013.
Company Information
- Website:http://www.jaxjade.com
- Phone:(973) 500-3122
- Email:
- Additional Employees:
- Klaus Wexler Admin
- Outdated Info? Add company information suggestion
- This Company Page started on January 4th, 2013.
- Is This Your Business?
Company Rating
Company Statistics
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Complaints Unresolved
9
- Unresolved Reported Damage $745.94
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I was so happy when this set arrived and we were so excited to try the discs to play in our DVD player. I’m quite surprised it was not high definition as I thought so. The quality is fine but not the best. I contacted the company immediately and asked them why. They replied that it’s a collector’s fan edition as an official Studio release for this series has not been released in the market. They tried to offer me for a partial refund and I accepted it because aside from the quality issue not being perfect at all - it is watchable and the sound is clear. Also, the discs are playing. I appreciate the refund and was thankful to them because they respond to their customer. I really thought that they would ignore me like some fraud websites. Overall, they gave me full satisfaction.