Company Details

AT&T

  • AT&T logo
  • AT&T Summary

    .

    Information about AT&T was first submitted to Scambook on Sep 09, 2013. Since then the page has accumulated 214 consumer complaints. On average users reported $43283.87 of damages. Scambook's investigation team reached out to this company a total of 17 times, Scambook Investigators last contacted them on May 29, 2013.

  • Company Information

  • Address:
    • 208 South Akard Street
    • Suite 3700
    • Dallas TX 75202
  • Website:
  • Phone:(210) 821-4105, (888) 387-6270, (866) 593-0724
  • Additional Employees:
    • Randall L. Stephenson CEO
    • John Nelson Website Admin
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Company Rating


Company Statistics

  • Complaints Unresolved
    214
  • Unresolved Reported Damage $9,392,171.19
 
 

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Recent Comments From Company Reports ▼

  • AT&T Phone Number Complaint 298672 for $9,000,000.00
  • Michael
  • Michael SBID #d4ee42a570
  • Posted 01/13/2014
  • Still not able to get internet while others use internet off my phone box and all around me, AT&T has cost me everything simply because of their neglect to me not being able to use online services through them, like everyone else around me. I do not see why it is a problem when many many other people use this connection, and whenever anyone wants they can call and have internet hooked up no problem, but for me to get internet is an impossibility through this company. I do not see why they neglect individuals. I have tried many many times to see why I cannot get internet and they told me because it would cost them $14,000 to install a new line. Yet, they have installed many new lines since then all around me and still I have no access. I have lost money before dealing with AT&T because of their lies, I have waited months upon months for money that was mine, only to be lied to and told that it was in the mail, and then never receiving it.

    I am surprised that the whole world isn't hooked into the web, but with companies like AT&T neglecting american citizens and their homes, that citizens paid good money to have phone wires run that we do not even own, but yet have to pay for. And now after many years of paying for services and for the lines, everyone around me can proudly use their service but for me, there is none, because AT&T neglects their customers as well as others.

    This is a crappy company and if you cannot provide me internet, why do my neighbors run internet from my box and can get internet and lines dug under a road, etc etc etc.

    But I already have cables run and a box in my yard that apparently is internet capable is others use it. But why am I not able to get internet service? I still say I want $9,000,000 in damages that AT&T has caused because of this neglect of american citizens, in its interest in the american dollar. You cannot do good business if you are only concerned about making a dollar. You do not care about America!
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  • AT&T Phone Number Complaint 91 for $100.00
  • damdog10
  • damdog10 SBID #ab350189bf
  • Posted 11/09/2013
  • I know its been awhile don't know if you will read this, I have sprint phone was getting these data charges every month. This is what they said! You get these text from third party if you don't reply Stop then the company starts to bill you for it even if you never read it or just delete it I know it BS but every month if I get one call your carrier and stop it. It is a true rip off and all you can do is call your carrier. Hope this helps
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  • AT&T Complaint 20648 for $500.00
  • MENSAKID
  • MENSAKID SBID #N/A
  • Posted 09/13/2013
  • I am anonymous submitting complaint about A.T.& T. : the "damage"
    I am seeking is $500,000,000.......not $500. I have a picture of that
    described message, but I can't do anything except photocopy it, since
    A.T.& T. HAS BLOCKED ALL OTHER transmiting functions for my phone.
  • Was this helpful?
  • AT&T Complaint 2228 for $182.00
  • Jill
  • Jill SBID #N/A
  • Posted 07/21/2013
  • If I were you, I would take a copy of this post with my bill and file a claim against them in "small claims court". Check with your county clerk or justice of the peace and inquire about filing. It is free and you will probably get your money back before a judgement is rendered. Hope this helps. Good luck.
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  • AT&T Phone Number Complaint 91 for $100.00
  • C
  • C SBID #N/A
  • Posted 07/05/2013
  • Kelly, this is true, ATT does not provide the information to third parties. I would suggest you go online to your account and make sure anything that you saw on TV that you input a code for or any doubles for ringtones, etc., are disabled...the website will walk you through. And please check your bill EACH month, as you only have a limited window to dispute any unauthorized or incorrect charges. And if you have mutiple lines the charge could have came from one of those lines..good luck!
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